The BPO sector in the Philippines is the largest private employer in the country, generating about 1.43 million full-time employees (FTEs) in 2022. Its rapid and steady growth attracts many international industries to establish or expand their operations there. The top BPO company in the Philippines is Accenture.
The Philippines is the best location for a BPO because the workforce there is proficient in English and has a good understanding of Western culture. Labor costs are lower there, which benefits companies financially. The government also provides various financial incentives to BPO companies and invests in infrastructure development. The Philippine time zone is also advantageous for 24/7 operations and the education system there is also tailored to meet the needs of BPOs. For all these reasons, the Philippines is an excellent location for a BPO.
